FAQ

Your flight's landing time and delays are monitored by our operations department and your driver, who will welcome you. Regardless of your landing time, your driver will wait for you. It will make our job easier if you share with us the delays that may occur.

Prices on our web site are one-way vehicle fees. Prices are not per person.

For reservation, you need to search for the routes you will go using the search engine on our website and choose the most suitable car for you. After making the selection, it is sufficient to fill out the reservation form on the page that opens and select the most suitable payment method for you and press the "Buy" button. A confirmation e-mail will also be sent to you for your reservation that reaches us. If less than 24 hours are left for your reservation, you can contact us using the phone numbers on our contact page or you can make your reservation using the Whatsapp communication line.

There are 3 types of payment methods in our system.

• Cash; You can give it to the driver in cash during the transfer.
• Credit Card; You can pay securely using the 3D security method via Virtual Pos in our system.
• Bank; You can make the payment to our account information before your transfer date. Please send the payment receipt to [email protected] e-mail address.

Driver is going to meet you at the outside of terminal with your name and escort you to your ride.

If the airport is too crowded and if you can’t locate our driver who waits for you, please give a quick call us from our contact number, we ask him to come to your waiting point.

Child seats are provided free of charge in all our vehicles upon request.

You can make changes and cancellations without penalty up to 24 hours before the arrival time.

No, you will not pay a fee other than the specified transfer service fee.

If the region you are going to is not in our lists, you can get price information by filling out the contact form on our site or sending us a message from the Whatsapp communication line.

It is at your discretion to tip according to your satisfaction with the service you receive.

Yes. Invoices are systematically arranged according to the information in your reservation form. However, if you want an invoice to a different name or corporate billing address; Please specify in the "Additional Information" section of the reservation form.

Our company is not responsible for your forgotten luggage and personal belongings. In addition, forgotten items are delivered to the office by your driver. In this case, you can come and collect it from our office. If you want us to bring it to your hotel, an extra fee may be charged.